Responsible for the operations and administration side of a medical office.

Primary responsibilities.

·         Coordination of the day to day operations of the practice

·         Promote excellent customer service by all levels of the staff

·         Oversee billing, coding, and collections.

·         Schedule appointments.

·         Maintain medical records.

·         Pay medical office bills.

·         Arrange cleaning staff..

·         Order medical and office supplies.

·         Submit claims to insurance.

·         Process company’s response to claims.

·         Submit billing statements to patients.

·         Supervise secretaries, receptionists, and medical billers, ancillary personnel

·         Delegate responsibilities.

·         Assess employee performance.

·         Perform data entry and processing.

·         Develop and implement office policies and procedures.

·         Ensures compliance with HIPAA, OSHA, labor laws, and other regulations

Education Requirements: Bachelor level  

Experience: minimum of 5 years in medical office.

Knowledge, Skills, and Abilities

• Knowledge and experience in all aspects of billing.
• Knowledge of regulations related to Medicare, Medicaid, and commercial insurance.
• Knowledge of HIPAA and labor law
• Strong customer service skills
• Skill in using healthcare software and computer systems
• Knowledge of maintaining supplies and equipment for the medical setting.
• Multitasking skills
• Problem-solving skills
• Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, family members, suppliers, and the general public.

Expected Salary: Salary based on years of experience and education